Legal
Written to be read. Where a clause could be read two ways, the reading that gives you more is the one we will apply to ourselves.
Effective 6 September 2026. These terms are between you and Univault Technologies LLC, a Utah limited liability company in Salt Lake City, United States, which operates the Paragon Reflex product line. “We” is Univault; “you” is the person or company using the service. Our privacy policy is part of this agreement.
Using the API, holding a key, running a free verdict, or buying anything from us means you accept these terms. If you are agreeing for a company, you are telling us you have the authority to bind it. If you do not accept them, do not use the service.
Paragon Reflex Planning answers like any chat model and adds one thing: it holds every reply
to the rules you send with the request. You put rules in the request; every reply carries a
verdict naming each rule KEPT, BROKEN, PENDING or BLOCKED with the judge’s reason, and a
certificate link anyone can open. In sync mode a broken rule replaces the answer
with a refusal, so the rule decides what leaves the endpoint.
The service today is:
api.paragonreflex.com/v1/chat/completions, with streamingThe answer itself is served by a licensed frontier model tier behind our rules layer, judge and record. Every certificate names which tier served it. If that changes, the certificate changes with it — you will always be able to see what answered.
A key is a bearer credential: whoever holds it can spend it. Keep it secret, keep it out of client-side code and public repositories, and tell us the moment one leaks so we can rotate it. You are responsible for what is done with your key, including by your own users, up to the point you tell us it is compromised.
We may rotate or suspend a key without notice if we see it being abused, if it has leaked, or if a payment fails. We will tell you why, and where the cause is on our side we will make it right.
Do not use the service to:
The rules you send are yours to write and we do not police them, but the list above binds the call regardless of what your rules say.
Prepaid answer packs. $25 for 2,500 answers. Prepaid, charged once to your card. Answers do not expire while the tenant is live. Non-refundable once answers have been spent — if something is wrong, reply to your receipt and we will sort it out.
Metered use. Where you are billed per token, the list price is on the public
model card at api.paragonreflex.com/v1/models, which is the price that applies.
We publish it openly and we will give 30 days’ notice by email before a price rise
affects a live account.
Named accounts and contracts. Priced per agreement, invoiced monthly, ACH or card, W-9 on request.
Taxes. Prices exclude tax. Where we are required to collect it, it is added at checkout.
The $449 bring-your-own-boards kit is built to order and ships within 10 business days. You get a full refund any time before it ships, for any reason or none, by replying to your receipt. After it has shipped there are no returns. The full kit and the defence tier are by quote: reserving one holds a place, charges nothing, and we confirm the price, the board and your ship window by email before anything is due.
Hardware is sold as a development kit for evaluation on a bench. It is not qualified for production, for vehicles, or for anything covered by section 8.
A certificate is a record that, at a stated time, a stated set of rules was applied to an answer by our judge, with the verdict and reason shown for each rule, and that the answer had a stated SHA-256 hash. Anyone can re-derive the hash and confirm the record matches the answer they were shown.
That is all it says. In particular a certificate is not:
We grade rule-keeping. We do not grade outcomes, and we never claim to.
Certificate links are unlisted rather than secret: anyone holding the link can read it, and your rules are printed on the page. Circulate them accordingly. We will revoke one on request.
Output from the service is information, not advice. It is not financial, investment, legal, tax, medical or accounting advice, and no part of the service is a broker, an adviser or a fiduciary. Where the service helps you plan against your own trading rules, it is grading whether you kept the rules you wrote. It does not evaluate whether those rules are any good, and it never predicts a market. Decisions about your money are yours alone, and you should take professional advice before making them.
Do not put this service in a safety-critical loop. It is not designed, tested or licensed for the real-time control of vehicles, aircraft, drones, medical devices, industrial machinery, or anything else where a failure or a delay could injure someone or damage property. Do not use it that way without a separate written agreement with us that says so explicitly.
Yours stays yours. Your prompts, your rules, your images and your data are yours. You grant us only the licence we need to run the call, produce the answer, write the record and support you. We do not use your content to train a model, ours or anyone else’s.
Outputs. As between you and us, the output of a call is yours, subject to the model tier’s terms which apply to it as well. Outputs are not unique — someone else may receive a similar answer to a similar question.
Ours stays ours. The service, the rules layer, the judge, the record format, the site and the marks “Paragon Reflex” and “Univault” are ours. Nothing here transfers them. Patent pending.
Feedback. If you tell us how to make it better, we may act on it freely and owe you nothing for it. That is not a claim on anything else you own.
We aim to keep the endpoint up and we watch it, but the paid tiers carry no service-level guarantee unless your written agreement says otherwise, and the free run carries none at all. We may change, add or withdraw features. If we withdraw something you depend on, or make a breaking change to the API, we give 30 days’ notice by email to live accounts — except where a change is needed immediately for security or law.
The service is provided “as is”. To the fullest extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted or error-free, or that any answer or verdict will be accurate.
Some jurisdictions do not allow these exclusions. Where that is so, this section applies to you only as far as that law permits, and your statutory rights as a consumer are untouched by anything on this page.
Neither side is liable to the other for indirect, incidental, special or consequential loss, or for lost profits, lost revenue, lost data or lost business, even if warned it was possible.
Our total liability arising out of or relating to the service is capped at the greater of the amount you paid us in the 12 months before the claim arose and $100.
Nothing in these terms limits liability for fraud, for death or personal injury caused by negligence, or for anything else that cannot lawfully be limited.
If someone brings a claim against us because of how you used the service — your content, your breach of section 4, or your breach of the law — you will defend us against it and cover the damages and reasonable legal costs. We will tell you promptly, let you run the defence, and not settle without your agreement.
You can stop at any time; stop calling and, if you like, ask us to close the tenant. We can suspend or end your access if you materially breach these terms, and where the breach can be fixed we will say what is wrong and give you a reasonable chance to fix it first. If we end your account for anything other than a breach by you, we refund unspent prepaid answers.
Sections 7 through 13, and anything else that by its nature should survive, survive the end of this agreement.
These terms are governed by the laws of the State of Utah, United States, without regard to its conflict-of-laws rules, and the state and federal courts sitting in Salt Lake County, Utah have exclusive jurisdiction. If you are a consumer somewhere whose law gives you the right to your own courts, this clause does not take that away.
If a clause here turns out to be unenforceable, it is trimmed to the least extent needed and the rest stands. Not enforcing something once does not waive it. These terms, with the privacy policy and any written agreement you have signed with us, are the whole agreement; where a signed agreement conflicts with this page, the signed agreement wins.
Changes. When these terms change in substance, the effective date at the top changes and we mail live accounts. Continuing to use the service after that is acceptance. If you do not accept a change, stop using the service and ask for a refund of unspent prepaid answers.
Univault Technologies LLC, Salt Lake City, Utah, United States.
Legal notice, and good-faith security reports under section 4:
[email protected]
Paragon Reflex is not related to Paragon 28 or its R3FLEX orthopaedic products. See also the privacy policy.